Reasons Why Ring Pro keeps going offline

Have you ever wondered Why Does My Ring Pro keep going offline?

Well, you are not alone a ring doorbell forums are in fact flush with people with a problem concerning ring and wondering why does their ring pro keep going offline…

Here’s why your Ring pro keeps going offline: Intermittent wifi connection conflict – A quick check on Ring doorbell forums shows that most of the time your Ring Doorbell Pro goes offline, it will surely show on the LCD pad that it “Offline” when you look just under the Network header of your monitoring screen.

Why Does My Ring Pro keep going offline?
Reason why Ring Pro keep going offline?

This can be due to the conflict between two or more wireless gadgets in your home network tuning on the same tunnel or the other just monopolize the network.

What to do when Ring Pro Keep Going Offline?

Next, check that all of your wires are properly plugged in and that all the lights on the front of the router are green. Check to see whether another Wi-Fi device is having a problem connecting to the network.

How do I reconnect my ring doorbell?

Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on. See if your Ring Doorbell automatically reconnects. Press the side button on the Ring Pro to put the device in Setup mode. Wait 10 seconds, then press it again and see if your Ring Doorbell automatically reconnects.

Sometimes, even when you try to reconnect your ring, it won’t work! That’s why you may need to do a hard reset by rebooting the ring pro bell…

How do I reboot my ring doorbell?

Here’s how to reboot my ring doorbell when it is going offline or having issues to reconnect:
STEP 1: To initiate the hard reset, press and hold down the orange button firmly for approximately 20 seconds.
STEP2: Swiftly release the orange button on the ring bell, then watch out for the flickering light on the front if it has started to flash! (it may flash quickly for a few times indicating that your Ring Doorbell has initiated the reboot sequence that leads to a restart.

Some upgrades to your home network of the new internet service provider may have supplied your router with other channels that your ring bell maybe having problems to access the wifi SSIDs as they may not be enabled by default.

In that case, you need to have that enabled and reset your ring bell to factory settings so it can adopt the new network on a fresh connection and access your traffic tunnels

What you could possibly do as well as make sure that your guest wifi channel is enabled and set it to only 2.4Ghz then run a quick test to ascertain that everything is working properly.

When ring bells are not working properly it may seem like you are the only one having issues with ring bells, however a quick search on ring forums you will see that some of the problems you may come across are not unique after all!

Others have had similar ring devices that did not like to connect to either their new internet suppliers wifi or when you mistekenly enable the use of both bands with the same SSID.

Can you update the firmware on the doorbell as maybe a known issue with SH3’s?

Slow Internet Connection

Ring bells come with firmware which has security fail over triggered when connection on wifi is too slow… Some internet providers who use SH3 hubs have had similar occurrences where after updating the firmware on the doorbell problems with ring started to show up!

So, regardless that your ring may have probably Installed without any issues, The problems you may be having after an upgrade to either a new internet hub may have messed up with the SSDs that previously allowed most of the functionalities you enjoyed or your ring bell to stop working in harmony with the doorbell. I’ve seen others who have had issues come up with ring night vision not working(1) while others random ring going off in the middle of the night!

To remedy these issues, make sure that you reset to factory settings of your ring bell, then reinstalling and changing wifi channels to allow the gadget to connect on fresh SSD tunnels.

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